Frequently Asked Questions
How do I choose the right harness size?
Measure your dog's chest girth (just behind the front legs) and neck, then compare with the size chart on the product page. If you're between two sizes, go for the larger one.
How long does shipping take?
Orders are processed within 1–3 business days, then delivered in about 7–15 business days. All the details are on our Shipping & Returns page.
Which payment methods do you accept?
Payments are processed securely by Shopify. Available payment methods are shown at checkout.
Can I return an item?
Yes. You have 14 days after delivery to request a return. See our Shipping & Returns page.
How do I clean the hair remover roller and glove?
Both are reusable: empty the roller's chamber after use and rinse the glove with water, then let it dry.
How can I contact you?
Use the form on our Contact page or email contact.frimousseandco@gmail.com. We usually reply within 24–48 business hours.