1. Scope
These terms apply to all orders placed on the Frimousse & Co online store, operated from Switzerland.
2. Prices
Prices are displayed in your local currency where available. Shipping costs are shown before you confirm your order.
3. Orders and payment
Your order is confirmed once payment is received. Payments are processed securely by Shopify and its payment partners.
4. Shipping
Shipping terms and delivery times are described on our Shipping & Returns page.
5. Returns and refunds
You have 14 days after delivery to request a return. Conditions are described on our Shipping & Returns page.
6. Product use
Our products are pet accessories. Supervise your pet while using them and choose the right size. If you have any concerns about your pet's health, consult a veterinarian.
7. Liability
Our liability is limited to the value of the order, to the extent permitted by law.
8. Personal data
How we handle your data is described in our privacy policy.
9. Governing law
These terms are governed by Swiss law, subject to any mandatory consumer protection laws of your country of residence.
10. Contact
contact.frimousseandco@gmail.com or via our Contact page.